Beccy, I purchase the Hello Lovely digital images and when I try to download from my computer it comes out black....is there something I need to do before I print it out?...thanks, sincerely, terrie
Hi Terrie, Is it just the background that's black or the entire image? Sometimes the background of png images appears black in the thumbnail or preview, but is actually clear. I don't know why it shows that way, but my computer does it too. Try opening the image in a word document just to double check, but I'm pretty sure it will print properly. The sentiments are the same, except that the entire thing looks black because there is no white space in the writing. Cheers, Beccy
Beccy, I purchase the Hello Lovely digital images and when I try to download from my computer it comes out black....is there something I need to do before I print it out?...thanks, sincerely, terrie
ReplyDeleteHi Terrie,
ReplyDeleteIs it just the background that's black or the entire image? Sometimes the background of png images appears black in the thumbnail or preview, but is actually clear. I don't know why it shows that way, but my computer does it too. Try opening the image in a word document just to double check, but I'm pretty sure it will print properly.
The sentiments are the same, except that the entire thing looks black because there is no white space in the writing.
Cheers,
Beccy
Thank You Beccy I did print out an image and it came out just right...it did not print the black background...
ReplyDeleteNo worries Terrie. I'm glad to hear it printed for you.
ReplyDeleteCheers,
Beccy